Gift vouchers are sold by Prestige Success Pty Ltd trading as Prestige-Fit (ABN 95 518 756 560), 25/4 Suez Street, Gordon Park QLD 4031.

1. Expiry. Every gift voucher is valid for 3 years from the date it was bought. The expiry date is on the card. A top-up resets the expiry to 3 years from the top-up.
2. What it covers. A dollar gift pays for things in its theme: coaching, gym time, recovery or massage. Open credit pays for anything at Prestige-Fit. An experience gift (for example 5 infrared saunas or a PT Trial) covers that experience only, and is counted in sessions, not dollars.
3. Price rises. An experience gift is honoured for the sessions bought, even if our prices go up before it is used. A dollar gift is spent at the prices on the day it is used.
4. Member rate. Member-rate gifts are for people who already train at Prestige-Fit. If one is used by someone paying casual prices, it covers the member-rate value of each session and the difference is payable.
5. Using it. The person receiving the gift sets up a Prestige-Fit account first, including our Health Check and terms. Once a gift is on their account, it pays the charges it covers automatically as they are booked; they can pause this in the app. They can also show the code to a coach.
6. Bookings. Sessions are subject to availability and to the booking and cancellation rules of the service. Massage is provided in house by MassageWorx, an independent therapist; Prestige-Fit pays MassageWorx when a massage gift is used.
7. Balances. Partial use leaves the rest on the gift. Open credit and dollar gifts can be topped up at any time.
8. No cash. Gift vouchers can't be exchanged for cash and no change is given. Nothing in these terms limits your rights under the Australian Consumer Law.
9. Refunds. The buyer can have a full refund within 14 days of purchase if the gift hasn't been used at all. After 14 days, or once any of it has been used, it can't be refunded. It can still be transferred to someone else at any time, even if it has been partly used. To transfer it, tell us who it's going to. If they aren't with Prestige-Fit yet, they set up a free account first (with our Health Check and terms), then we move what's left onto their account.
10. Treat it like cash. Anyone with the code can use it until it is on someone's account. If a code is lost or sent to the wrong person, tell us before it is used and we'll cancel it and reissue the balance.
11. Free and promotional gifts. Gifts given by Prestige-Fit at no cost have no cash value, can't be topped up or transferred, and cover only what is named on them.
12. Delivery. Gifts are emailed to the address the buyer gives. A gift scheduled for a date is sent at about 7am Brisbane time that day, and the buyer is emailed when it is delivered. We aren't responsible for a gift sent to an address entered incorrectly, but we'll resend it to the right one if it hasn't been used.